Invalid Serial Number Hp 6735s
Hi,: There is a major issue with the HP business support pages missing a ton of drivers, utilities, etc. I reported the issue two weeks ago to HP, who is aware of the matter. Since I am not employed by nor do I represent HP, I don't know when they will restore the drivers to the support pages. They are also supposedly getting rid of support files for any devices over 10 years old, which that utility is at least 15. On my HP 8200 Elite CMT, there is a way to change the serial number and asset tag in the BIOS by doing this. After entering BIOS Setup by hitting the ESC key, and then selecting the F10 option from the menu, press Ctrl+A to open additonal fields in SecuritySystem IDs menu. You can change/enter your PC's serial number in Asset Tag Number and Chassis Serial Number in the applicable fields.
When laptop hp compaq 6735b. What can be the solution of an hp compaq energy star 6735b laptop displaying invalid serial number. My daughters hp 6735s had. Forums By Category - Fixya Forums by Category For Questions, Answers and Products FAQ Issues.
Save changes there, and again when you exit the BIOS. You're very welcome. I just did a search of the HP business support site's entire driver section and that utility no longer shows up. I don't think that using that utility (if it worked on the Z400 at all) would resolve the online utility problem. But I guess you have nothing to lose by giving it a shot. I had bookmarked the link to the driver so that gave me the name of the utility. Though it is gone from the HP website, I googled the name and found it on a 3rd party website.
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I have zipped up and attached it below. I checked it for viruses and whatnot. Looks fine to me. You will need to follow the instructions I posted a few years ago. You must use a USB FDD.
Hi Robert, It is not the original OEM installation, we have a VLK and create our own images. The system is imaged once it arrives.
Is there an additional piece of software from the manufacturer which was included on their installation that I could install to allow this to work? I had a look in the BIOS and under File - System Information, there is a SKU Number. I did a serach through the registry for this SKU number but it could not be found. I also tried having a look around WMIC and the closest thing I could find is 'wmic bios get identificationcode' but there does not seem to be a value set for this. 'WMIC BIOS GET SERIALNUMBER' works well and brings back the serial number, can this be used for checking the warranty of the system? Hi Robert, I tried running the command and it returns 'HP Compaq dc5850 Small Form Factor'. The Warranty section of one of these machines shows 'The device will need a valid product number for a successful scan.'
There is also 'Product Number: Not Found' I tried rescanning the device but it comes back with the same information. I then tied copying the Serial Number into the Product Number Field and doing a warranty scan, it came back to say ' No warranties were found for machinename' I went to another machine and copied its SKU (which I retrieved manually from the BIOS) into the Product Name field and I received the same message when I ran a warranty scan. Okay, so I had a look at our 6730B Laptops in Spiceworks and I could see what a valid Product Number looks like. Its two letters, three numbers and two letters. I then went back to the SKU I had retrieved manually from the BIOS and I could identify a Product number but it had additional characters. I cut off the additional characters and manually updated the record for a DC5850 with this 7 character SKU as a product number and Spiceworks successfully brought back the Warranty information. The problem is that we have over 500 of this particular model so I need to automate the SKU retrieval.
Im pretty supprised that it does not appear when I try the command 'wmic csproduct get SKUnumber'. I tried installing HP's CMI to see if that could make a difference, but a search through the registry does not return the value. OK, I'm struggling to figure out how to correct a query to make it work. I'm able to run this command on a remote machine and it will list a serial number: wmic /user.
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/password: /node: /namespace: root cimv2 path win32computersystemproduct get IdentifyingNumber But when I try running this command to get a product number from the same remote machine, I get an error 'Description = Invalid query' wmic /user. /password: /node: /namespace: root wmi path MSSystemInformation get SystemSKU I'm able to run this on my local machine and it works: wmic /namespace: root wmi path MSSystemInformation get SystemSKU What am I missing?. Shuey wrote: OK, I'm struggling to figure out how to correct a query to make it work. I'm able to run this command on a remote machine and it will list a serial number: wmic /user. /password: /node: /namespace: root cimv2 path win32computersystemproduct get IdentifyingNumber But when I try running this command to get a product number from the same remote machine, I get an error 'Description = Invalid query' wmic /user.
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/password: /node: /namespace: root wmi path MSSystemInformation get SystemSKU I'm able to run this on my local machine and it works: wmic /namespace: root wmi path MSSystemInformation get SystemSKU What am I missing? I was just able to get it to work with a little simpler syntax. I did not include the /user or /password switches, just: wmic /node:'server-name-here' /namespace: root wmi path MSSystemInformation get SystemSKU Note: I found through trial-and-error that since I use dashes ('-') in my server naming convention, I had to enclose the servername in double-quotes for the /node: switch to function. The above command returned this for my new ProLiant DL380p G8 machine: SystemSKU 706539-S01 I hope this helps! I know this thread already helped ME a lot!